Privacy Policy:

The Oopsie values your privacy and is committed to protecting your personal information. We collect information such as your name, email address, shipping address, and payment details to process your orders and improve our services. We do not sell or share your information with third parties except for essential service providers (like shipping companies). We use secure servers and encryption to safeguard your data. By using our website, you consent to our privacy policy. You can request to review or delete your personal information at any time by contacting our support team.

Return Policy:

If you’re not completely satisfied with your purchase, The Oopsie offers a 30-day return policy. Items must be in their original condition, unused, and in their original packaging to qualify for a return. Please contact our customer service team to initiate a return, and we will provide instructions on how to send your item back to us. You can contact us at CustomerService@the-oopsie.com. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect due to our error.

Refund Policy:

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original payment method. If your refund is delayed or missing, please first check with your bank or credit card company as processing times may vary. If you still have not received your refund, contact our customer service team for further assistance.